Shipping policy

Shipping Location

All orders are shipped from England (UK).

Processing Time

  • Orders are processed within 1–5 business days (excluding weekends and bank holidays).

  • Once your order has been processed, you will receive a confirmation email with tracking information (if available).

Shipping Times

Estimated delivery times after dispatch:

  • United Kingdom: 2–5 business days

  • Europe: 5–10 business days

  • International (Worldwide): 7–20 business days

Please note that delivery times are estimates and may vary due to postal delays, customs, or peak periods.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location.

  • Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Tracking

  • Tracking is provided when available.

  • Please allow up to 24 hours for tracking information to update after dispatch.

Lost or Delayed Packages

  • We are not responsible for delays caused by the shipping carrier, customs, or incorrect address information.

  • If your package appears lost or significantly delayed, please contact us and we’ll do our best to help.

Incorrect Address

  • Please make sure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrectly provided addresses.

Contact

If you have any questions about shipping, please contact us through our website or email before placing your order.